Job Description
Join Boston's premier waterfront destination as a Part-Time Hospitality Associate! Seaport Hotel & World Trade Center is seeking energetic professionals to deliver exceptional guest experiences during evening and weekend shifts. Perfect for students, parents, or anyone seeking flexible hours in Boston's dynamic Seaport District. Enjoy competitive pay, complimentary parking, and a vibrant team environment while showcasing your customer service excellence.
Responsibilities
- Provide exceptional guest service at front desk, valet, or concierge stations
- Manage check-in/check-out processes with efficiency and warmth
- Handle guest inquiries and resolve service issues promptly
- Collaborate with cross-departmental teams for seamless operations
- Maintain pristine facility standards during evening/weekend coverage
- Process payments and manage cash handling procedures
- Support event operations and VIP guest experiences
Qualifications
- Previous hospitality or customer service experience preferred
- Availability for evenings (4 PM - 12 AM) and weekends required
- Strong communication and problem-solving skills
- Ability to multitask in fast-paced environments
- Basic computer proficiency with reservation systems
- Professional appearance and positive demeanor
- Must be 18+ years old with reliable transportation