Job Description
Join Louisville's premier hospitality team as an Evening & Weekend Customer Service Specialist! We're seeking energetic professionals to deliver exceptional guest experiences during our peak evening and weekend hours. Perfect for students, parents, or anyone seeking flexible scheduling without sacrificing competitive pay and growth opportunities. Enjoy a vibrant work environment with industry-leading training and team-oriented culture.
Responsibilities
- Provide exceptional customer service during evening and weekend shifts (3:00 PM - 11:00 PM)
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Resolve customer inquiries and concerns with professionalism and empathy
- Assist with inventory management and visual merchandising during off-peak hours
- Collaborate with cross-functional teams to ensure seamless operations
- Uphold brand standards and cleanliness protocols throughout all guest interactions
Qualifications
- Must be available for evening shifts (3:00 PM - 11:00 PM) and weekend availability required
- Previous customer service or retail experience preferred
- Strong communication and conflict resolution skills
- Ability to multitask in fast-paced environments
- Basic math proficiency for transaction processing
- Positive attitude with team-first mentality
- Reliable transportation to Bardstown Road location