Job Description
Join our dynamic team at Nashville Grand Hotel as a Night Auditor and become the guardian of our guests' comfort during the evening hours. This part-time position offers the perfect opportunity for those seeking flexible hours while contributing to exceptional hospitality. You'll manage front desk operations, ensure seamless guest experiences, and maintain financial accuracy during overnight shifts. Enjoy competitive pay, free parking, and a supportive work environment in Music City's vibrant hospitality scene.
Responsibilities
- Manage front desk operations and check-in/check-out procedures overnight
- Monitor and respond to guest requests via phone and in-person
- Perform daily reconciliation of guest accounts and cash handling
- Conduct security patrols and ensure facility safety protocols
- Prepare end-of-day reports and maintain accurate records
- Coordinate with housekeeping and maintenance teams for urgent matters
- Assist with reservations and special guest requests
Qualifications
- Previous hotel or customer service experience preferred
- Strong attention to detail and numerical accuracy
- Excellent communication and problem-solving skills
- Ability to work independently with minimal supervision
- Basic proficiency with hotel management software
- Flexibility to work weekends and holidays as needed
- Valid Tennessee driver's license (if required for errands)
- Ability to stand/walk for extended periods