Job Description
Join our dynamic hospitality team as a Night Auditor at Grand Plaza Hotel Dallas! We're seeking a detail-oriented professional to ensure seamless overnight operations while delivering exceptional guest experiences. This flexible evening position offers competitive compensation and a supportive work environment in the heart of downtown Dallas.
As the overnight face of our luxury property, you'll manage front desk operations, reconcile daily transactions, and maintain security protocols. Perfect for students or professionals seeking a consistent evening schedule with growth opportunities. Apply today to become part of Dallas's premier hospitality destination!
Responsibilities
- Manage front desk operations during overnight shifts (11 PM - 7 AM)
- Process guest check-ins/check-outs and handle payment transactions
- Reconcile daily financial reports and prepare next-day documentation
- Respond to guest inquiries and resolve service issues promptly
- Monitor property security systems and conduct regular patrols
- Coordinate with housekeeping and maintenance teams for overnight needs
- Update reservation systems and manage room status reports
Qualifications
- High school diploma or equivalent; hospitality certification preferred
- 1+ years front desk or customer service experience
- Proficiency in hotel management systems (e.g., Opera, Fidelio)
- Strong mathematical aptitude and attention to detail
- Ability to work independently with minimal supervision
- Excellent communication and conflict resolution skills
- Flexible schedule availability including weekends/holidays
- Basic knowledge of Dallas tourism attractions (preferred)