Job Description
Are you looking for a meaningful career in a vibrant community? The Kansas City Public Library is currently seeking dedicated individuals to join our team as Library Assistants. We are thrilled to offer a competitive Sign-On Bonus for new hires to welcome you to the KC Public Library family!
As a Library Assistant, you will be the friendly face of our library, connecting patrons with the resources they need to learn, grow, and succeed. If you have a passion for books, technology, and helping people, we want to meet you.
Why Join Us?
- Receive a Sign-On Bonus upon successful completion of your probationary period.
- Work in a dynamic environment that fosters lifelong learning.
- Comprehensive benefits package including health, dental, and vision insurance.
- Retirement savings plan with employer matching.
We are committed to diversity, equity, and inclusion and encourage applicants from all backgrounds to apply.
Responsibilities
- Assist patrons with locating materials and utilizing library computers and Wi-Fi.
- Manage circulation desk operations, including checking items in and out, processing fines, and renewing loans.
- Shelve library materials accurately using the Dewey Decimal System and maintain the organization of the shelves.
- Provide exceptional customer service and resolve patron inquiries and complaints effectively.
- Assist with digital literacy programs and community outreach events.
- Perform basic inventory control and report any damaged or missing materials.
Qualifications
- High School Diploma or equivalent required; Associate’s degree preferred.
- Previous customer service experience in a public or retail setting is a plus.
- Basic computer skills and familiarity with library systems (e.g., Sierra, Evergreen) are highly desirable.
- Ability to lift up to 25 lbs and stand for extended periods while shelving.
- Strong verbal communication skills and a friendly, approachable demeanor.
- Must be able to pass a background check.