Job Description
Join the Boston Public Library Team!
We are seeking a dedicated and detail-oriented Library Assistant to join our team at the Central Library. As a vital part of our community hub, you will help patrons discover resources, maintain our collection, and ensure a welcoming environment for all.
At the Boston Public Library, we believe in the power of knowledge to transform lives. If you have a passion for organizing information and providing exceptional service, we want to hear from you.
Responsibilities
- Assist patrons with locating books, periodicals, and digital resources using library catalogs and databases.
- Process new library materials, including labeling, shelving, and basic cataloging procedures.
- Operate circulation desk software to check in/out items, manage holds, and handle fines.
- Assist with the maintenance and organization of the library’s physical and digital collections.
- Provide friendly customer service and answer general inquiries regarding library programs, policies, and services.
- Help set up and manage events and workshops within the library spaces.
Qualifications
- High school diploma or equivalent required; Associate degree in Library Science is a plus.
- Previous experience in a customer service or library setting is preferred but not mandatory.
- Strong attention to detail and organizational skills.
- Basic computer literacy and comfort with database management systems.
- Excellent communication skills, both verbal and written.
- Ability to stand for extended periods and lift boxes weighing up to 30 pounds.