Job Description
We are seeking a dedicated and detail-oriented Library Assistant to join the Hennepin County Library team in Minneapolis. As a key member of our community hub, you will help patrons access information, manage library resources, and provide exceptional service in a welcoming environment. This role offers a remote-friendly work culture, allowing for a healthy work-life balance while contributing to the educational and cultural vitality of the city.
At Hennepin County Library, we believe in the power of knowledge and connection. In this position, you will work in a collaborative team setting to ensure our collections are organized and accessible, while assisting visitors of all ages with their research and reading needs.
Responsibilities
- Assist patrons with locating materials using the library catalog and finding information resources.
- Shelve library materials accurately using the Dewey Decimal System and maintain library order.
- Process new arrivals, including checking in books, applying labels, and preparing them for circulation.
- Operate circulation desk software to check items in and out, manage holds, and assist with fines.
- Answer general inquiries and provide friendly customer service to diverse library visitors.
- Assist with the setup and cleanup of library programs, events, and workshops.
- Help maintain a clean, safe, and organized environment for library patrons and staff.
Qualifications
- High school diploma or GED equivalent required.
- Previous experience in customer service or a library setting is preferred but not required.
- Strong attention to detail and excellent organizational skills.
- Basic computer literacy and ability to learn new library management systems quickly.
- Ability to lift and move boxes of books up to 30 pounds occasionally.
- Excellent verbal communication and interpersonal skills.