Job Description
Are you passionate about literacy and community service? The Multnomah County Library is seeking a dedicated Library Assistant to join our dynamic team in Portland, Oregon. In this full-time role, you will play a vital role in connecting our community with information, resources, and inspiration.
We are looking for someone who thrives in a fast-paced environment and possesses a strong commitment to customer service. As a Library Assistant, you will assist patrons with their research needs, manage circulation services, and help maintain the organization of our vast collection. We offer a competitive benefits package, a supportive work environment, and the opportunity to make a real difference in the lives of our neighbors.
Why Join Us?
We pride ourselves on being one of the most innovative library systems in the nation, offering a unique blend of traditional services and cutting-edge technology.
Responsibilities
- Greet and assist patrons with check-in/check-out processes and account inquiries at the circulation desk.
- Provide reference assistance and guide users to both digital and physical resources effectively.
- Shelve library materials accurately and maintain the order of the shelves to ensure easy access.
- Assist in the preparation and maintenance of library collections, including inventory and weeding.
- Operate library management systems and troubleshoot basic technical issues for users.
- Support library programs and community events by setting up equipment and assisting attendees.
Qualifications
- High school diploma or equivalent required; some college coursework is a plus.
- Experience in customer service or retail is highly preferred.
- Proficiency with computers and basic office software (Microsoft Office Suite).
- Strong verbal communication skills and a friendly, approachable demeanor.
- Ability to lift and move boxes of books (up to 30 lbs) and stand for extended periods.