Job Description
Join the Memphis Public Library as a Library Assistant and become a cornerstone of our community's knowledge hub. We're seeking a passionate individual to support our mission of providing equitable access to information and resources. In this full-time role, you'll work in a dynamic environment where every day brings new opportunities to connect patrons with materials, assist with digital literacy, and foster a love for learning. Enjoy competitive compensation, comprehensive benefits, and the chance to make a meaningful impact in Memphis.
Responsibilities
- Assist patrons with locating, checking out, and returning library materials
- Manage circulation desk operations including fines processing and account management
- Provide basic reference services and technology assistance
- Organize and maintain physical/digital collections and reading areas
- Facilitate community programs and outreach events
- Process new acquisitions and catalog resources using ILS systems
- Collaborate with team on collection development and space optimization
Qualifications
- High school diploma or equivalent required; Associate's degree preferred
- Minimum 1 year customer service or library experience
- Proficiency with MS Office and library software (e.g., Sierra, Koha)
- Strong organizational and multitasking abilities
- Excellent interpersonal and communication skills
- Ability to work independently and as part of a collaborative team
- Basic knowledge of Dewey Decimal System and cataloging principles