Job Description
Join our vibrant community hub at the Miami-Dade Public Library System! We're seeking a passionate Library Assistant to deliver exceptional service to Miami's diverse residents. In this pivotal role, you'll be the face of our library, connecting patrons with resources while supporting our mission to empower through knowledge. If you thrive in dynamic environments and believe in the transformative power of information, this is your opportunity to make a meaningful impact.
Responsibilities
- Provide exceptional customer service at the circulation desk, assisting patrons with checkouts, returns, and account management
- Shelve and organize library materials to ensure easy accessibility and maintain collection integrity
- Conduct reference interviews and guide patrons in locating digital and physical resources
- Assist in planning and executing engaging library programs for diverse age groups
- Maintain accurate records of library transactions and inventory
- Support technology assistance for patrons using public computers and digital resources
- Collaborate with team members to ensure smooth daily library operations
Qualifications
- High school diploma or equivalent; associate's degree in Library Science or related field preferred
- Minimum 1 year experience in customer service or library environment
- Strong organizational skills with attention to detail
- Proficiency in computer applications and library management systems
- Excellent communication and interpersonal abilities
- Ability to work flexible hours including evenings and weekends
- Basic knowledge of library classification systems (Dewey Decimal)
- Spanish fluency highly desirable for serving Miami's diverse community