Job Description
Are you looking for a flexible career in Jacksonville? Prime Staffing Partners is currently seeking a highly motivated Part-Time Customer Service Associate to join our growing team. We offer immediate hire opportunities for individuals seeking work-life balance without sacrificing their income. If you thrive in a fast-paced environment and possess excellent communication skills, we want to hear from you. This is a fantastic opportunity to work with a dynamic team in the heart of Florida.
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Resolve customer complaints and issues to ensure high levels of customer satisfaction.
- Process orders, returns, and exchanges accurately and efficiently.
- Update customer records and maintain the CRM database with precision.
- Collaborate with the sales team to identify opportunities for cross-selling and up-selling.
- Provide accurate information regarding products and services to clients.
Qualifications
- High school diploma or equivalent required; Associate’s degree preferred.
- Previous customer service or call center experience is a plus.
- Strong verbal and written communication skills.
- Proficiency in Microsoft Office Suite and CRM software.
- Ability to work independently and manage time effectively.
- Flexibility to work varying shifts, including weekends and holidays.