Job Description
Join Houston's premier hospitality destination as a Weekend Associate! We're seeking energetic professionals to deliver exceptional guest experiences during peak weekend hours. This flexible role offers competitive pay, growth opportunities, and a vibrant work environment in the heart of downtown Houston. Perfect for students, career changers, or those seeking supplemental income.
Responsibilities
- Provide exceptional customer service to hotel guests during weekend check-ins, check-outs, and concierge duties
- Manage reservation systems and coordinate with housekeeping and maintenance teams
- Handle guest inquiries and resolve complaints promptly with professionalism
- Process payments and maintain accurate financial documentation
- Assist with event setup and break-down for weekend functions
- Uphold brand standards through meticulous attention to detail
- Collaborate with cross-functional teams to ensure seamless operations
Qualifications
- High school diploma or equivalent required; hospitality certification preferred
- Minimum 1 year customer service or hospitality experience
- Weekend availability essential (Friday-Sunday evenings)
- Strong communication and conflict resolution skills
- Ability to multitask in fast-paced environments
- Basic proficiency with hotel management software
- Valid Texas driver's license (for occasional errands)
- Must pass background check and drug screening