Job Description
Join our dynamic team at Quarterly Hospitality Group, where Southern charm meets exceptional service! We're seeking enthusiastic Hospitality Guest Services Associates to deliver memorable experiences at our iconic French Quarter properties. This part-time role offers flexible scheduling perfect for students and career starters, with opportunities for advancement in New Orleans' thriving hospitality scene.
Enjoy competitive pay, complimentary meals, and employee discounts while building transferable skills in customer relations and operations. Our supportive environment values growth and celebrates local culture—apply today to become part of New Orleans' premier hospitality experience!
Responsibilities
- Provide exceptional front-desk services including check-ins, check-outs, and guest inquiries
- Manage reservation systems and maintain accurate guest records
- Coordinate with housekeeping and maintenance teams for seamless operations
- Assist with local recommendations and cultural event planning for guests
- Process payments and manage cash handling procedures
- Uphold brand standards through consistent service excellence
- Resolve guest concerns promptly with solution-oriented approaches
Qualifications
- High school diploma or equivalent (students encouraged to apply)
- Basic proficiency with reservation software and POS systems
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends/holidays
- Customer-focused mindset with problem-solving aptitude
- Valid Louisiana driver's license (if required for property errands)
- Previous hospitality or retail experience preferred but not required