Job Description
Join our award-winning hospitality team as a Evening Receptionist and elevate your career with industry-leading compensation! We're seeking a polished professional to represent our luxury brand during premium evening hours. Enjoy competitive pay, comprehensive benefits, and a dynamic work environment where your contributions are valued. If you thrive in fast-paced settings and excel at creating exceptional guest experiences, this is your opportunity to shine in Kansas City's most prestigious establishment.
Responsibilities
- Manage VIP guest check-in/check-out with precision and professionalism
- Coordinate complex reservations and special event logistics
- Handle high-volume phone inquiries and digital communications
- Oversee evening security protocols and access control
- Collaborate with concierge and management teams
- Maintain impeccable front desk appearance and operations
- Resolve guest inquiries with discretion and solutions-oriented approach
Qualifications
- 3+ years luxury hospitality or high-end customer service experience
- Exceptional communication and conflict resolution skills
- Advanced proficiency in reservation systems (Opera, Delos)
- Ability to multitask in high-pressure environments
- Valid Missouri security certification (or willingness to obtain)
- Professional appearance and polished demeanor
- Strong attention to detail and organizational skills
- Flexible evening/weekend availability required