Job Description
Join Miami's premier hospitality team as a Guest Service Associate! We're seeking energetic individuals to deliver exceptional experiences during evening hours. Perfect for students or professionals seeking flexible schedules, this role offers growth opportunities in a vibrant coastal environment. Enjoy competitive pay, complimentary team events, and training in premium service standards.
Responsibilities
- Provide warm, professional guest check-in/check-out services
- Manage reservation systems and room assignments
- Address guest inquiries and resolve concerns promptly
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate records
- Prepare nightly reports and manage key inventory
Qualifications
- High school diploma or equivalent required
- 0-2 years customer service experience
- Strong communication and interpersonal skills
- Ability to work evenings, weekends, and holidays
- Basic computer proficiency with reservation systems
- Positive attitude and problem-solving mindset
- Spanish language skills a plus