Job Description
Join our dynamic team as the Evening Receptionist at Santa Ana Business Center, a premier professional hub in the heart of downtown. This key role serves as the first point of contact for our diverse clientele, embodying our commitment to exceptional service and operational excellence. Enjoy a supportive environment with modern amenities, competitive compensation, and opportunities for professional growth. If you're a polished professional with a passion for hospitality and thrive in evening hours, we invite you to apply today.
Responsibilities
- Manage front desk operations during evening hours (5 PM - 1 AM), including greeting visitors and directing calls
- Handle incoming/outgoing correspondence, mail, and package deliveries with precision
- Maintain secure visitor log and issue access badges per company protocols
- Coordinate meeting room reservations and ensure proper setup for evening events
- Perform light administrative tasks including data entry and document management
- Address urgent client inquiries and escalate complex issues appropriately
Qualifications
- Minimum 2 years of professional receptionist or customer service experience
- Exceptional communication skills with polished phone etiquette
- Proficiency in Microsoft Office Suite and scheduling software
- Ability to multitask in fast-paced environments with composure
- Valid California driver's license with reliable transportation
- Flexible availability for evening shifts and occasional weekends
- Proven ability to maintain confidentiality and handle sensitive information