Job Description
Join our dynamic healthcare team as a Flexible Shift Patient Coordinator! We're seeking compassionate professionals to manage patient communications, appointments, and administrative tasks during evening hours. Enjoy a supportive work environment with competitive pay and opportunities for advancement. Perfect for students, parents, or anyone seeking work-life balance.
Responsibilities
- Schedule and confirm patient appointments using our EMR system
- Handle patient inquiries via phone, email, and secure messaging
- Prepare and maintain accurate medical records and documentation
- Coordinate with clinical teams to ensure seamless patient care
- Process insurance verifications and billing documentation
- Assist with patient registration and intake procedures
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years in healthcare administration or customer service
- Proficiency with EMR systems (Epic experience a plus)
- Exceptional communication and interpersonal skills
- Ability to work independently and manage multiple tasks
- Flexibility to work evenings (5 PM - 10 PM)
- Basic knowledge of HIPAA compliance protocols