Job Description
Join FlexWorks Solutions and transform your career with unmatched flexibility! We're seeking dynamic professionals for part-time and full-time weekend positions in San Jose, CA. Enjoy competitive pay, remote work options, and a culture that prioritizes work-life balance. Whether you're balancing studies, family, or other commitments, our adaptable schedules empower you to thrive professionally without compromising personal life. Grow with us through continuous learning programs and career advancement pathways tailored to your goals.
Responsibilities
- Deliver exceptional customer service via phone, email, and chat channels
- Manage client accounts and resolve technical issues efficiently
- Collaborate with cross-functional teams on project initiatives
- Maintain accurate documentation and update CRM systems
- Adhere to company policies and security protocols
- Support weekend operational requirements as scheduled
- Participate in ongoing training and skill development
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years of customer service or technical support experience
- Strong communication and problem-solving skills
- Ability to work independently and manage time effectively
- Proficiency with Microsoft Office and CRM software
- Flexibility to work weekends and holidays
- Valid work authorization in the United States