Job Description
Join our award-winning team in Jacksonville with flexible part-time hours! We're urgently seeking enthusiastic Customer Specialists to deliver exceptional service while maintaining work-life balance. Enjoy competitive pay, comprehensive training, and a supportive environment where your growth matters. Perfect for students, parents, or career changers seeking adaptable schedules. Apply today to start within 48 hours!
Responsibilities
- Deliver personalized customer support across multiple channels (phone, email, chat)
- Resolve inquiries efficiently while maintaining high satisfaction scores
- Collaborate with cross-functional teams to improve service processes
- Document interactions accurately in CRM systems
- Adapt to flexible scheduling including evenings/weekends as needed
- Contribute to team performance goals and quality initiatives
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Exceptional verbal/written communication skills
- Proficient with Microsoft Office and CRM platforms
- Ability to thrive in fast-paced, dynamic environments
- Strong problem-solving and conflict resolution abilities
- Reliable transportation and punctuality