Job Description
Join CityConnect Services as a Part-Time Customer Service Specialist in Oklahoma City! We're hiring immediately for flexible roles with weekly paychecks. Perfect for students, parents, or anyone seeking work-life balance. Enjoy a modern, supportive environment where your contributions matter. Weekly pay, flexible scheduling, and no nights/weekends. Apply now to start your journey with us!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing and account issues with empathy and efficiency
- Update customer records in our CRM system accurately
- Collaborate with team members to improve service quality
- Meet weekly performance metrics for call resolution
- Participate in ongoing training for product knowledge
Qualifications
- High school diploma or equivalent (required)
- 6+ months customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work 20-25 hours weekly with flexible availability
- Proficient with basic computer software
- Positive attitude and team player mindset