Job Description
Join FlexWork Solutions Inc. and enjoy the perfect work-life balance with our flexible part-time opportunities! We're seeking dynamic individuals to join our Indianapolis team in a customer-facing role that adapts to your schedule. Whether you're a student, parent, or simply seeking flexibility, this position offers competitive compensation, growth potential, and a supportive environment. Enjoy benefits like paid training, remote work options, and quarterly team events. Apply today and transform your career on your terms!
Responsibilities
- Deliver exceptional customer support via phone, email, and chat channels
- Process transactions and maintain accurate client records
- Collaborate with cross-functional teams to resolve inquiries
- Adhere to flexible scheduling requirements (20-28 hours/week)
- Utilize CRM systems for efficient case management
- Contribute to process improvement initiatives
- Participate in bi-weekly virtual team meetings
Qualifications
- High school diploma or equivalent; college coursework preferred
- 1+ years customer service or administrative experience
- Strong written and verbal communication skills
- Proficiency with Microsoft Office Suite and CRM platforms
- Ability to work independently with minimal supervision
- Flexibility to work evenings/weekends as needed
- Valid Indiana driver's license (for occasional off-site duties)
- Pass background check and drug screening