Job Description
Join our dynamic healthcare team in Kansas City and make a difference through flexible evening and weekend shifts! We're seeking compassionate individuals to deliver exceptional patient support during non-traditional hours. Enjoy competitive pay, comprehensive training, and a supportive work environment that values work-life balance. Perfect for students, parents, or professionals seeking flexible schedules without compromising career growth.
Responsibilities
- Provide exceptional patient support and assistance during evening and weekend hours
- Manage appointment scheduling and patient inquiries with empathy and professionalism
- Collaborate with cross-functional teams to ensure seamless care delivery
- Maintain accurate patient records and documentation in compliance with HIPAA
- Assist with administrative tasks including billing verification and insurance processing
- Respond to urgent patient concerns with calm and effective solutions
- Support facility operations during off-peak hours to maintain service quality
Qualifications
- High school diploma or equivalent; college degree preferred
- Minimum 1 year customer service or healthcare experience
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Proficiency with electronic health records (EHR) systems
- Flexible schedule availability for evenings and weekends
- Basic knowledge of medical terminology
- Valid CPR certification or willingness to obtain