Job Description
Join our dynamic team as an Evening & Weekend Hospitality Associate at Urban Hospitality Group! We're seeking passionate individuals to deliver exceptional guest experiences during our busiest evening and weekend shifts. Perfect for students or professionals seeking flexible work in London's vibrant hospitality scene.
As a key member of our front-of-house team, you'll create memorable moments for guests while enjoying competitive pay, staff perks, and a supportive environment. Our evening shifts (5 PM - 11 PM) and weekend schedules offer perfect work-life balance without compromising on career growth.
What we offer:
- Competitive hourly rate with weekend premiums
- Flexible scheduling around your availability
- Staff dining discounts and exclusive events
- Professional development opportunities
- Modern, high-energy work environment
Responsibilities
- Deliver exceptional customer service during evening and weekend operations
- Manage guest reservations and seating arrangements efficiently
- Process payments and operate POS systems accurately
- Prepare and maintain dining areas to impeccable standards
- Collaborate with kitchen and service teams during peak hours
- Handle guest inquiries and resolve concerns promptly
- Contribute to a positive, team-oriented atmosphere
Qualifications
- Previous hospitality or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to thrive in fast-paced evening environments
- Basic cash handling and POS system knowledge
- Flexibility to work weekends and evenings reliably
- Professional appearance and positive attitude
- Right to work in the UK