Job Description
Join our dynamic team at Urban Hospitality Group as a part-time Evening & Weekend Guest Services Associate! We're seeking energetic professionals to deliver exceptional guest experiences during our busiest hours. This flexible role offers competitive pay, a vibrant work environment, and opportunities for growth within our premium Seattle hospitality brand.
Responsibilities
- Provide exceptional customer service during evening and weekend shifts
- Manage check-in/check-out procedures with precision
- Handle guest inquiries and resolve concerns promptly
- Operate reservation systems and maintain accurate records
- Coordinate with housekeeping and security teams
- Process payments and manage cash handling procedures
- Uphold brand standards in all guest interactions
Qualifications
- Previous customer service or hospitality experience preferred
- Availability for evening shifts (4 PM - 12 AM) and weekends
- Strong communication and problem-solving skills
- Ability to multitask in fast-paced environments
- Basic computer proficiency with reservation systems
- Valid Washington state food handler's card (or willingness to obtain)
- Positive attitude and team-oriented mindset