Job Description
Are you looking for a rewarding career with a schedule that works for you? PrimeLink Services is currently seeking dedicated professionals to join our team in New York, NY for our high-volume evening and weekend operations.
We offer a competitive compensation package and a supportive environment. Whether you are a student looking for part-time hours or a professional seeking a flexible full-time schedule, we have opportunities waiting for you.
Why Join Us?
- Competitive salary and performance bonuses.
- Flexible shift options: Evenings and Weekends.
- Comprehensive training and career advancement opportunities.
- Health and wellness benefits for full-time employees.
Take the next step in your career today. Apply now!
Responsibilities
- Handle high-volume inbound and outbound customer inquiries via phone and email.
- Resolve customer issues and complaints efficiently while maintaining a positive demeanor.
- Update customer information accurately in our CRM systems.
- Collaborate with team leads to meet daily performance targets.
- Adhere to company policies and quality standards during all shifts.
Qualifications
- High school diploma or equivalent required.
- Previous customer service experience is a plus but not mandatory.
- Must be available to work evenings, nights, weekends, and holidays as needed.
- Strong verbal communication and active listening skills.
- Reliable computer and internet connection.