Job Description
Are you looking for a dynamic career opportunity in the heart of Oklahoma City? Metro Retail Services is seeking dedicated individuals to join our growing team as Customer Support Associates. We specialize in delivering exceptional service to our community and are currently hiring for our Evening and Weekend Shifts.
Whether you are starting your career or looking for a flexible schedule, this role offers the perfect blend of work-life balance and professional development. Our team is the face of our brand, and we need passionate individuals who thrive in a fast-paced environment.
Why Join Us?
- Flexible Scheduling: Choose shifts that fit your lifestyle with ample opportunities for evenings and weekends.
- Career Growth: Clear pathways for advancement from entry-level to management roles.
- Competitive Pay: Earn a competitive hourly wage with performance bonuses.
- Modern Environment: Work in a clean, organized, and supportive retail setting.
Responsibilities
- Greet and assist customers with a friendly, professional demeanor to ensure a positive shopping experience.
- Operate point-of-sale (POS) systems accurately to process transactions and handle returns efficiently.
- Manage inventory and restock shelves to maintain visual merchandising standards throughout the evening.
- Address customer inquiries and resolve complaints with patience and effective problem-solving skills.
- Collaborate with team members during shift changes to ensure a seamless operational flow.
Qualifications
- High school diploma or equivalent (GED) required.
- Previous retail or customer service experience is a plus but not mandatory; comprehensive training provided.
- Must be available to work evenings (e.g., 4:00 PM – 10:00 PM) and weekends.
- Strong verbal communication skills with the ability to interact with diverse customer bases.
- Basic computer literacy and ability to learn new software quickly.