Job Description
Join our dynamic team at Coastal Hospitality Solutions and become the face of exceptional guest experiences! We're seeking energetic Evening/Weekend Customer Service Specialists to deliver outstanding service during our peak hours. Enjoy flexible scheduling, competitive pay, and a vibrant work environment in the heart of Virginia Beach. Perfect for students, parents, or anyone seeking work-life balance. Apply today and start your rewarding hospitality career!
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Manage check-in/check-out procedures with accuracy and efficiency
- Resolve guest inquiries and concerns promptly and professionally
- Process payments and maintain accurate transaction records
- Collaborate with team members to ensure seamless operations
- Uphold cleanliness and safety standards in public areas
- Assist with event coordination and special requests
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience preferred
- Availability for evenings (4 PM - 12 AM) and weekends
- Strong communication and problem-solving skills
- Proficiency with reservation systems and POS software
- Ability to multitask in fast-paced environments
- Valid driver's license and reliable transportation