Job Description
Join our dynamic team at Atlanta Hospitality Group! We're urgently hiring part-time Customer Service Representatives to deliver exceptional guest experiences. This role offers flexible scheduling and immediate start opportunities in Atlanta's vibrant hospitality sector. If you're passionate about customer satisfaction and thrive in fast-paced environments, apply today!
Responsibilities
- Handle inbound customer inquiries via phone and email
- Resolve service issues with empathy and efficiency
- Process reservations and bookings accurately
- Collaborate with team members to maintain service standards
- Update customer records in our CRM system
- Assist with event coordination and special requests
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent
- 6+ months customer service experience
- Proficient with Microsoft Office Suite
- Strong verbal/written communication skills
- Ability to work flexible hours (evenings/weekends)
- Valid Georgia driver's license preferred
- Basic knowledge of hospitality industry
- Positive attitude under pressure