Job Description
Join our dynamic hospitality team as an Evening & Weekend Customer Service Specialist! We're seeking energetic professionals to deliver exceptional guest experiences during our busiest hours. This flexible position offers perfect work-life balance with evening and weekend shifts, ideal for students, parents, or career changers. Enjoy competitive pay, free parking, and a vibrant team environment in the heart of Colorado Springs. No nights or holidays required!
Responsibilities
- Provide exceptional guest service during evening and weekend shifts
- Manage front desk operations including check-ins, check-outs, and billing
- Resolve guest inquiries with professionalism and efficiency
- Maintain accurate reservation and guest records
- Collaborate with housekeeping and maintenance teams
- Execute upselling strategies to enhance guest experiences
- Uphold safety and cleanliness standards throughout the property
Qualifications
- Previous customer service or hospitality experience preferred
- Strong communication and problem-solving skills
- Ability to work independently during evening hours
- Proficiency with reservation systems (training provided)
- Flexible availability for weekends and evenings
- High school diploma or equivalent required
- Positive attitude and team player mindset
- Must be 18+ years old