Job Description
Join Our High-Energy Team in San Antonio!
Are you searching for a flexible career that fits your lifestyle? Horizon Solutions is looking for dedicated professionals to join our support team. We are currently hiring for our evening and weekend shifts, offering a competitive hourly rate and the security of weekly pay.
We pride ourselves on a modern, inclusive work environment where every team member plays a vital role. If you are a problem-solver with great communication skills, we want to meet you.
Why Join Us?
- Flexible Scheduling: Focus on your life outside of work with our shift options.
- Weekly Paychecks: Get paid every Friday without the wait.
- Competitive Pay: Earn $18.00 - $22.00 per hour based on experience.
- Professional Growth: Opportunities for advancement within the company.
Responsibilities
- Resolve Inquiries: Provide exceptional customer support via phone and email, ensuring high customer satisfaction scores.
- Manage Transactions: Process orders and account updates accurately during peak hours.
- Collaborate: Work closely with team leads and cross-functional departments to solve complex issues.
- Documentation: Maintain detailed and up-to-date records of all customer interactions and account changes.
- Adaptability: Handle high-volume inquiries efficiently while maintaining a professional demeanor.
Qualifications
- Education: High school diploma or equivalent required; Associate’s degree preferred.
- Experience: Previous customer service or retail experience is a plus.
- Availability: Must be available to work evenings (4:00 PM - 12:00 AM) and weekends (Saturday & Sunday).
- Skills: Strong written and verbal communication skills; proficiency with basic computer applications.
- Attitude: A positive, solution-oriented mindset with the ability to remain calm under pressure.