Job Description
Join our award-winning team as an Evening Receptionist at Premier Hospitality Group! We're offering a $1,500 sign-on bonus for qualified candidates who start before [Date]. Enjoy a flexible evening schedule while providing exceptional guest experiences in our luxurious downtown Wichita location. This role offers competitive pay, comprehensive benefits, and career growth opportunities in the hospitality industry.
Responsibilities
- Manage front desk operations during evening shifts (5 PM - 1 AM)
- Handle guest check-ins/check-outs with efficiency and warmth
- Answer multi-line phone calls and route inquiries appropriately
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and security teams
- Resolve guest concerns promptly and professionally
- Prepare nightly reports and manage office supplies
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service/receptionist experience
- Proficiency with reservation systems (e.g., Opera, Fidelio)
- Strong communication and conflict resolution skills
- Ability to work independently during evening hours
- Basic knowledge of MS Office Suite
- Flexible schedule availability including weekends