Job Description
Join our award-winning luxury hotel team as an Evening Receptionist and enjoy an exclusive $2,500 sign-on bonus! We're seeking a polished professional to manage our front desk operations during evening hours, ensuring exceptional guest experiences in the heart of New Orleans. This full-time role offers competitive pay, comprehensive benefits, and the chance to be part of a vibrant hospitality team in the city's most iconic location.
Responsibilities
- Manage check-in/check-out procedures with precision and efficiency
- Handle guest inquiries and resolve issues with exceptional service
- Operate hotel management systems and maintain accurate records
- Coordinate with housekeeping and security teams for seamless operations
- Process payments and manage cash handling procedures
- Uphold brand standards through professional appearance and communication
Qualifications
- Minimum 1 year front desk or customer service experience
- Proficiency in hotel management software (Opera/PMS preferred)
- Exceptional communication and problem-solving skills
- Ability to multitask in a fast-paced environment
- Flexible evening/weekend availability required
- High school diploma or equivalent; hospitality degree preferred