Job Description
Join our award-winning team at Elite Hospitality Group as an Evening Receptionist and receive a $1,500 sign-on bonus! We're seeking a polished professional to create memorable first impressions during our evening hours. This role offers competitive pay, growth opportunities, and a vibrant work environment in Jacksonville's premier business district. If you excel in customer service and thrive in dynamic settings, apply today to start your hospitality career with us.
Responsibilities
- Manage front desk operations with professionalism and warmth during evening shifts
- Coordinate guest check-ins/check-outs and resolve inquiries efficiently
- Maintain accurate reservation systems and communication logs
- Collaborate with security and housekeeping teams for seamless operations
- Handle high-volume phone calls and digital correspondence
- Execute emergency protocols and incident reporting
- Support event coordination and VIP guest services
Qualifications
- Minimum 1 year hospitality or customer service experience
- Exceptional communication and conflict resolution skills
- Proficiency with PMS systems (e.g., Opera, Cloudbeds)
- Ability to multitask in fast-paced environments
- Valid Florida driver's license (if required for errands)
- Flexible evening/weekend availability
- Professional appearance and demeanor
- Basic knowledge of Jacksonville area attractions