Job Description
Join our vibrant team as an Evening Receptionist in Honolulu's premier hospitality district! We're seeking a charismatic professional to create exceptional guest experiences during evening hours. This urgent opening offers competitive pay, flexible scheduling, and the chance to work in Hawaii's most iconic location. If you thrive in fast-paced environments and excel at customer service, apply today to start your journey with us!
Responsibilities
- Manage guest check-ins and check-outs with efficiency and warmth
- Handle high-volume phone calls and digital reservations
- Coordinate with housekeeping and security teams for seamless operations
- Process payments and maintain accurate financial records
- Resolve guest inquiries and complaints with professionalism
- Prepare nightly reports and maintain front desk organization
- Uphold brand standards through exceptional service delivery
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency with reservation systems and MS Office Suite
- Excellent communication and conflict resolution skills
- Ability to multitask in high-pressure situations
- Flexibility to work evenings, weekends, and holidays
- Basic knowledge of hospitality industry best practices
- Positive attitude with strong problem-solving abilities
- Valid Hawaii driver's license preferred