Job Description
Join our dynamic team as an Evening Receptionist at Luxury Hospitality Group in the heart of Miami! We're urgently seeking a polished professional to be the first point of contact for our high-profile clientele during evening hours. This role offers competitive compensation, comprehensive benefits, and a vibrant work environment in one of America's most exciting cities. If you're a customer service enthusiast with exceptional organizational skills, apply today to start your career journey with us!
Responsibilities
- Manage front desk operations during evening shifts (5 PM - 1 AM)
- Professionally greet and assist VIP guests and corporate clients
- Coordinate concierge services, reservations, and transportation
- Maintain accurate guest records and manage check-in/check-out procedures
- Handle multi-line phone system and route communications effectively
- Oversee facility security protocols during off-peak hours
- Collaborate with night staff to ensure seamless service transitions
Qualifications
- Minimum 2 years experience in luxury hospitality or high-end reception
- Exceptional written and verbal communication skills
- Proficiency with Opera/PMS systems and Microsoft Office Suite
- Ability to remain calm under pressure during high-traffic periods
- Valid Florida driver's license (for va coordination duties)
- Fluency in English and Spanish required
- Flexible availability including weekends and holidays
- Professional appearance and demeanor at all times