Job Description
Join our award-winning team as an Evening Receptionist at Premier Hospitality Group! We're seeking a polished professional to manage our front desk operations during evening hours. All necessary equipment is provided – from advanced reservation systems to ergonomic workstations. Enjoy a supportive environment with competitive pay and growth opportunities in Tulsa's thriving hospitality sector.
Responsibilities
- Manage front desk operations including check-ins, check-outs, and guest inquiries
- Utilize provided reservation software to maintain accurate booking records
- Coordinate with housekeeping and maintenance teams for guest requests
- Handle cash transactions and process payments using provided POS systems
- Maintain a clean, welcoming lobby environment with supplied amenities
- Respond to emergency calls and escalate issues per protocol
- Prepare nightly reports using provided administrative tools
Qualifications
- Minimum 1 year front desk or customer service experience
- Proficiency with provided reservation systems (training offered)
- Exceptional communication and conflict resolution skills
- Ability to multitask in a fast-paced environment
- Valid Oklahoma driver's license (for occasional errands)
- Professional appearance and courteous demeanor
- Availability to work flexible evening shifts (3pm-11pm)
- Basic computer literacy with provided equipment