Job Description
Join our dynamic team at Premier Hospitality Group and kickstart your career tomorrow! We're seeking a polished Evening Receptionist to deliver exceptional guest experiences during our busiest hours. Enjoy flexible evening schedules, competitive pay, and a vibrant work environment in Cincinnati's thriving riverfront district. Perfect for students, career changers, or those seeking work-life balance. Apply now and begin your new journey!
Responsibilities
- Warmly greet and assist all guests with check-in/check-out procedures
- Manage multi-line phone system and direct calls efficiently
- Handle guest inquiries, complaints, and special requests with professionalism
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and security teams for seamless operations
- Monitor property security systems during evening hours
- Prepare daily reports and maintain organized documentation
Qualifications
- High school diploma or equivalent; hospitality certification preferred
- Minimum 1 year customer service or front desk experience
- Exceptional communication and interpersonal skills
- Proficiency in reservation systems (e.g., Opera, Sabre)
- Ability to multitask in fast-paced environments
- Strong attention to detail and problem-solving abilities
- Flexible availability including weekends and holidays
- Basic knowledge of Cincinnati area attractions a plus