Job Description
Join our dynamic team at Charlotte Central Business Suites as an Evening Receptionist and make an immediate impact! We're seeking a polished professional to manage our front desk operations during evening hours, ensuring exceptional guest experiences while maintaining a secure and welcoming environment. This is your chance to start a rewarding career tomorrow with competitive pay and flexible scheduling in the heart of Uptown Charlotte.
Responsibilities
- Manage front desk operations including check-ins, check-outs, and guest inquiries
- Handle multi-line phone system and route calls/emails appropriately
- Monitor building access systems and security protocols
- Coordinate with housekeeping and maintenance teams for evening operations
- Process payments and manage billing inquiries
- Maintain accurate guest records and reservation systems
- Prepare daily activity reports for management
Qualifications
- Minimum 1 year of front desk or reception experience
- Exceptional customer service and communication skills
- Proficiency with reservation systems (e.g., Opera, RoomMaster)
- Ability to work independently during evening hours
- Strong attention to detail and problem-solving abilities
- Basic knowledge of office equipment (copiers, scanners)
- Flexibility to work weekends and holidays as needed