Job Description
Join our award-winning luxury hospitality team as an Evening Receptionist at Chandler Heights Luxury Suites. We're seeking a polished professional to deliver exceptional guest experiences during our premium evening shift. This high-paying role includes comprehensive benefits, career advancement opportunities, and a dynamic work environment in Chandler's premier business district.
What We Offer:
- Industry-leading compensation ($28-$35/hr)
- Health, dental, and vision insurance
- 401(k) with company match
- Complimentary accommodation benefits
- Professional development stipend
Responsibilities
- Manage guest check-ins/checkouts with precision and warmth
- Handle high-volume phone reservations and inquiries
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and security teams
- Resolve guest issues with discretion and professionalism
- Operate PMS systems (e.g., Opera, Cloudbeds)
- Assist with event setup and VIP guest services
Qualifications
- 3+ years luxury hospitality or premium service experience
- Exceptional communication and conflict resolution skills
- Advanced proficiency in reservation systems
- Ability to work independently during evening shifts (3 PM - 11 PM)
- Professional appearance and polished demeanor
- Valid Arizona driver's license
- Ability to lift 25 lbs occasionally
- Spanish fluency preferred