Job Description
Join our award-winning team at Grand Hospitality Group as an Evening Receptionist and start your career in New Orleans tomorrow! We're seeking a polished professional to deliver exceptional guest experiences during our evening operations. This role offers competitive pay, flexible scheduling, and immediate employment for the right candidate. If you thrive in dynamic environments and excel at creating memorable first impressions, apply today!
Responsibilities
- Manage front desk operations during evening shifts (4 PM - 12 AM)
- Check guests in/out using property management systems
- Handle phone inquiries and reservations professionally
- Coordinate with housekeeping and security teams
- Process payments and maintain accurate financial records
- Resolve guest concerns with exceptional service
- Prepare nightly reports and manage key inventory
Qualifications
- Minimum 1 year hospitality or customer service experience
- Proficiency with reservation systems (e.g., Opera, Fidelio)
- Strong communication and conflict resolution skills
- Ability to multitask in fast-paced environments
- Professional appearance and demeanor
- Basic knowledge of New Orleans attractions
- Flexibility to work weekends and holidays
- High school diploma or equivalent