Job Description
Join our dynamic team as an Evening Receptionist at Grand Orleans Hospitality and start your new career tomorrow! We're seeking a polished professional to manage our front desk operations during evening hours in the heart of New Orleans. This role offers immediate start date, competitive compensation, and the opportunity to work in a vibrant hospitality environment.
As the first point of contact for our guests, you'll create memorable experiences while ensuring seamless operations. Enjoy flexible evening shifts, free on-site parking, and a supportive team culture. Apply today and begin your journey with us by tomorrow!
Responsibilities
- Manage front desk operations including check-ins/check-outs and guest inquiries
- Answer and direct incoming calls with exceptional professionalism
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and security teams for guest needs
- Utilize property management software for reservations and reporting
- Maintain a clean, organized, and welcoming lobby environment
- Handle emergency procedures and guest complaints with poise
Qualifications
- Minimum 1 year front desk or customer service experience
- Proficiency with reservation systems (e.g., Opera, Propertyware)
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- High school diploma or equivalent required
- Flexible availability for evening shifts (3 PM - 11 PM)
- Basic knowledge of New Orleans tourism attractions
- Valid driver's license and reliable transportation