Job Description
Join our award-winning team at Grand Plaza Hotel as an Evening Receptionist and unlock your potential with our exclusive sign-on bonus! We're seeking a charismatic professional to manage our front desk operations during evening hours, ensuring exceptional guest experiences while enjoying competitive compensation and growth opportunities.
What We Offer:
- $1,500 sign-on bonus for qualified candidates
- Comprehensive health benefits package
- 401(k) with employer match
- Hotel room discounts worldwide
- Career advancement programs
Responsibilities
- Manage guest check-in/check-out procedures with precision
- Handle reservations and room assignments efficiently
- Respond to guest inquiries and resolve issues promptly
- Operate hotel management systems (PMS) accurately
- Coordinate with housekeeping and maintenance teams
- Process payments and manage billing discrepancies
- Maintain security protocols during evening hours
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years front desk or customer service experience
- Proficiency in hotel management software (Opera/Micros)
- Exceptional communication and conflict resolution skills
- Ability to multitask in fast-paced environments
- Valid New Mexico driver's license
- Flexible evening/weekend availability