Job Description
Join our award-winning team as an Evening Receptionist and receive a $1,500 sign-on bonus! We're seeking a polished professional to manage our front desk operations during evening hours at our luxury hotel in Colorado Springs. This role offers competitive compensation, flexible scheduling, and opportunities for career growth within our renowned hospitality group. Enjoy stunning mountain views while providing exceptional guest experiences!
Responsibilities
- Manage front desk operations during evening shifts (3:00 PM - 11:00 PM)
- Check guests in/out efficiently using property management systems
- Handle guest inquiries and resolve complaints with professionalism
- Process payments and manage cash drawer reconciliation
- Coordinate with housekeeping and security teams
- Prepare nightly reports and manage reservations
- Maintain a pristine, welcoming lobby environment
Qualifications
- Minimum 1 year front desk or customer service experience
- Proficiency with hotel management systems (e.g., Opera, Fidelio)
- Exceptional communication and problem-solving skills
- Ability to multitask in fast-paced environments
- Valid driver's license and reliable transportation
- Flexible availability for weekends and holidays
- Basic knowledge of Colorado Springs attractions