Job Description
Join our award-winning hospitality team as an Evening Receptionist and unlock exclusive benefits! We're offering a $1,500 sign-on bonus for qualified candidates who thrive in dynamic evening environments. Enjoy competitive pay, flexible scheduling, and opportunities for career growth in Kansas City's premier district. As the first point of contact, you'll create memorable guest experiences while maintaining a sophisticated front desk operation. Apply today to start your journey with us!
Responsibilities
- Manage guest check-in/check-out procedures with precision and warmth
- Handle phone communications and reservations professionally
- Maintain impeccable front desk and lobby area standards
- Process payments and manage billing inquiries accurately
- Coordinate with housekeeping and security teams seamlessly
- Resolve guest concerns promptly and exceed service expectations
- Update guest profiles and reservation systems in real-time
Qualifications
- Minimum 1 year hospitality or customer service experience
- Exceptional communication and interpersonal skills
- Proficiency in reservation management systems (e.g., Opera, Fidelio)
- Ability to multitask in high-pressure evening environments
- Strong attention to detail and organizational abilities
- Valid Missouri driver's license preferred
- Flexible availability including weekends and holidays
- Professional appearance and polished demeanor