Job Description
Join our award-winning team as an Evening Receptionist at the heart of Phoenix's vibrant hospitality scene! We're offering a competitive hourly rate plus a $1,500 sign-on bonus for qualified candidates who start before November 30th. Enjoy a dynamic work environment with growth opportunities, comprehensive benefits, and the chance to be the first point of contact for our prestigious clients.
Why You'll Love This Role:
- Competitive compensation with performance-based incentives
- Comprehensive health, dental, and vision benefits
- 401(k) with company matching
- Employee discounts on local attractions and dining
- Supportive team culture and professional development
Responsibilities
- Manage front desk operations during evening hours (3 PM - 11 PM)
- Handle guest check-ins/check-outs and resolve inquiries promptly
- Coordinate with security and maintenance teams for facility management
- Manage reservation systems and update guest records accurately
- Process payments and maintain financial transaction logs
- Assist with event coordination and VIP guest arrangements
- Uphold brand standards through exceptional customer service
Qualifications
- Minimum 1 year experience in hospitality or reception roles
- Proficiency with reservation systems (e.g., Opera, Marriott Bonvoy)
- Exceptional communication and conflict resolution skills
- Ability to work independently and make sound decisions
- Valid Arizona driver's license and reliable transportation
- Availability to work evenings, weekends, and holidays
- Basic knowledge of emergency procedures and safety protocols
- Professional appearance and polished demeanor