Job Description
Join our award-winning team as an Evening Receptionist at the heart of downtown Saint Paul! We're seeking a polished professional to manage our front desk operations during evening hours (4 PM - midnight). This role is perfect for candidates seeking a vibrant work environment with competitive compensation and growth opportunities. Enjoy complimentary parking, flexible scheduling, and a supportive culture where your contributions are valued. Apply today to become the welcoming face of our premium hospitality venue!
Responsibilities
- Manage front desk operations including check-ins, check-outs, and guest inquiries
- Handle multi-line phone system with exceptional etiquette and professionalism
- Process reservations and manage booking systems with precision
- Coordinate with housekeeping and security teams for seamless operations
- Maintain a pristine and welcoming lobby environment
- Resolve guest concerns promptly and escalate complex issues appropriately
- Complete nightly administrative tasks including cash handling and reporting
Qualifications
- Minimum 1 year experience in front desk or reception role
- Exceptional communication and interpersonal skills
- Proficiency with reservation systems (e.g., Opera, ResMagic)
- Ability to multitask in fast-paced environments
- Strong attention to detail and problem-solving abilities
- Flexible availability including weekends and holidays
- Professional appearance and customer-centric mindset
- Basic knowledge of hospitality industry standards