Job Description
Join our dynamic team as a Remote Evening Receptionist and be the first point of contact for our prestigious clients. This flexible role combines the warmth of in-person hospitality with modern remote work capabilities, allowing you to serve Austin's vibrant business community from the comfort of your home. We offer competitive compensation, comprehensive training, and a supportive environment where your professionalism shines.
Responsibilities
- Manage incoming calls and communications during evening hours (5 PM - 10 PM CT)
- Coordinate virtual appointments and video conferences with precision
- Handle client inquiries with exceptional phone etiquette and problem-solving
- Maintain digital records using our proprietary CRM system
- Collaborate with day-team to ensure seamless service continuity
- Support administrative tasks including scheduling and documentation
Qualifications
- Previous receptionist or customer service experience required
- Proficient with video conferencing tools (Zoom, Teams)
- Strong written and verbal communication skills
- Ability to work independently during evening shifts
- High-speed internet connection and quiet home office setup
- Flexibility to adjust hours during peak seasons
- Experience with scheduling software (Calendly, etc.)