Job Description
Join our award-winning team as a Remote-Friendly Evening Receptionist and be the first point of contact for our prestigious Anaheim clients! This flexible role blends in-person presence with remote capabilities, offering work-life balance in Southern California's vibrant hospitality hub. We're seeking a polished professional to manage our evening operations with exceptional service and technological efficiency.
Responsibilities
- Manage high-volume evening call center operations and virtual client inquiries
- Coordinate in-person guest arrivals and digital check-ins for Anaheim properties
- Execute reservation systems and CRM updates with precision
- Facilitate seamless communication between departments during evening shifts
- Oversee virtual concierge services for remote clients
- Maintain secure documentation and digital filing systems
- Collaborate with security teams for after-hours facility access
Qualifications
- Minimum 2 years receptionist or customer service experience
- Proficiency with VoIP systems, video conferencing, and CRM platforms
- Exceptional written and verbal communication skills
- Ability to work independently with minimal supervision
- Flexibility to work evenings (4 PM - 12 PM) weekends/holidays
- Valid California driver's license and reliable transportation
- Professional demeanor and polished business etiquette
- Experience with property management software preferred