Job Description
Join our award-winning team as an Evening Receptionist at the prestigious Harborview Inn & Suites! We provide all necessary equipment including modern front-desk technology, stylish uniform, and premium amenities. Enjoy flexible evening shifts while delivering exceptional guest experiences in Baltimore's vibrant Inner Harbor district.
Responsibilities
- Manage check-in/check-out processes using our provided PMS system
- Handle guest inquiries with professionalism and local expertise
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and security teams
- Operate provided communication equipment (phone, radio, intercom)
- Monitor CCTV systems and ensure facility security
- Prepare daily shift reports using our digital tools
Qualifications
- Previous hospitality or customer service experience
- Proficiency with provided tech systems (training included)
- Excellent communication and problem-solving skills
- Ability to work independently during evening hours
- Valid Maryland ID and clear background check
- Professional appearance and demeanor
- Basic math and cash handling abilities