Job Description
Join our dynamic hospitality team as an Evening Receptionist at Grand Oaks Hospitality in the heart of New Orleans! We're seeking enthusiastic individuals to provide exceptional guest experiences during our evening operations. No prior experience required – we provide comprehensive training to set you up for success. Enjoy a flexible evening schedule while building valuable customer service skills in a vibrant downtown location.
As the first point of contact for our guests, you'll create lasting impressions through warm professionalism and efficient service. This role offers growth opportunities within our expanding hospitality group, with potential for advancement to front desk management positions. If you're a people person with a positive attitude and eager to learn, we encourage you to apply today!
Responsibilities
- Welcoming and assisting guests with check-in/check-out procedures
- Managing phone calls and email communications professionally
- Handling guest inquiries and resolving service issues promptly
- Coordinating with housekeeping and maintenance teams
- Maintaining accurate guest records and reservation systems
- Processing payments and managing cash drawer operations
- Ensuring lobby and reception areas remain immaculate
Qualifications
- No prior experience required – training provided
- Exceptional customer service orientation
- Strong communication and interpersonal skills
- Basic computer proficiency (typing, email)
- Reliable transportation to evening shifts
- Ability to work independently and as part of a team
- Professional appearance and positive demeanor
- Flexibility to work weekends and holidays